Wednesday, August 28, 2024
Cloud Migration Cost Assessment
Cost optimization in Azure can be a complicated process requiring significant effort from contributors across the enterprise. A Microsoft partner, FH-Networking, LLC uses lessons learned from successful Azure cost-optimization journeys to help our customers simplify the path. Receive a free Cloud Migration Cost Assessment when you schedule direct.
Tuesday, August 27, 2024
Microsoft Secure Access Solution
Cyber criminals are constantly inventing new and more sophisticated threats, from ransomware cleverly hidden in an email attachment to a multi-phased threat that will sit in your system for weeks letting attackers download data and corrupt files. These threats are a huge risk for your business.
In this infographic, you can learn out how to better protect your company by developing a zero-trust security fabric that will ensure secure access to your sensitive data and applications.
Implementing Azure cost optimization for the enterprise
Cost optimization in Azure can be a complicated process that requires significant effort from across the enterprise. At Microsoft Digital, the solution for reducing Azure costs involved data-driven cost-optimization techniques, investing in central governance and driving modernization across all Azure workloads. This blog describes how Microsoft Digital approached its cost optimization journey, the benefits gained and lessons learned along the way. Read the blog and use it as a blueprint to guide your organization's digital transformation journey with Microsoft Azure.
Monday, August 26, 2024
Nagel-Group uses Azure OpenAI Service to help employees find information
A successful multinational company needs to ensure its workforce can quickly access the information and know-how that will serve their clients' needs. Find out how Nagel-Group managed this issue using an innovative solution based on Azure OpenAI Service to save time and assist their teams with useful, high-quality answers.
Tuesday, August 20, 2024
The Total Economic Impact™ Of Microsoft Entra
CISOs face numerous challenges in identity access management. In this Forrester Total Economic Impact study, researchers interviewed customers using Microsoft Entra - a cloud-based identity and access management service—in order to identify the cost, benefits, flexibility and risk factors that affected their investment decisions.
Generative AI in Microsoft's Customer Service and Support: Learnings from Microsoft's successful deployment of Copilot to Customer Service and Support (CSS)
In this whitepaper, you will get an in-depth look at the transformative effects of using Copilot in Dynamics 365 Customer Service. Read the paper for details on how Microsoft's deployment across one of the world's largest customer support organizations revealed practical best practices and results that include 9% faster First Response rate, 12-16% decrease in Average Handle Time and more case resolutions without peer assistance. Download your complimentary copy of the whitepaper, "GenAI at Microsoft" to be inspired by the potential of Copilot to enhance productivity and significantly improve your customer experience. Contact for guidance on implementing Copilot in your service operations.
Get more out of hybrid meetings with Teams Rooms and Copilot
When it comes to hybrid meetings, many Teams users struggle to capture key meeting insights without efficient ways to track decisions and manage tasks. Fortunately, Microsoft has a solution that will put an end to those struggles. In this blog post, discover how Copilot, when paired with Teams Rooms devices, enables your employees to get smarter insights, tasks and decisions from your meetings, all in a Teams environment.
Reach out to Microsoft Teams expert FH-Networking, LLC for assistance getting started with Teams Rooms and Copilot.
Journey to the cloud via Microsoft Azure and lessons learned along the way
Longtime Microsoft veteran Pete Apple, a principal service engineer in Microsoft Digital, discusses how the company has benefitted from moving to the cloud and running on Microsoft Azure. Watch the video to gain insight on lessons learned about easy wins, top security considerations and best practices, cloud optimization approaches, segmentation, iterative processes and more.
Monday, August 19, 2024
How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service
In this week's customer story you will discover how Dynamics 365 Customer Service with Copilot integration transforms customer service reps into 'super agents'. You will learn the details of how Copilot's advanced AI capabilities empower agents to excel by streamlining processes, enhancing efficiency and ensuring superior support delivery. Ready to transition from mundane tasks to complex problem-solving and elevate customer service? Contact us to discuss how can get you started.
How implementing a trust fabric strengthens identity and network
Ensuring that only authorized end users and applications can access your enterprise data is fundamental to strong IT security. But traditional identity access management (IAM) security comes with multiple challenges, including the rise of AI deepfakes and other AI-enabled threats. In this article, Microsoft explains its zero-trust approach to security.
Wednesday, August 14, 2024
The Total Economic Impact of Microsoft Azure AI
What's the financial impact of using a comprehensive AI solution? If you've wondered about this, read this Forrester analyst report in which six decision makers at five customer organizations were interviewed regarding their experience with Microsoft Azure AI and how it benefited the bottom line.
Tuesday, August 13, 2024
Paytronix migrates 250 million unique customer profiles to Microsoft Azure within two hours
A major provider of customized digital experiences for restaurant and convenience store guests was exploring the expansion of its services into global markets when it realized it needed a scalable platform that would grow with them. Read this illuminating customer story showing how Paytronix migrated to Microsoft Azure and has seen their platform become faster, more secure and cost efficient.
Monday, August 12, 2024
Microsoft is a Leader in the 2023 Gartner® Magic Quadrant™ for Endpoint Protection Platforms
As a Microsoft Security partner, we're proud - but not surprised - that Microsoft was named a Leader in the "2023 Gartner® Magic Quadrant™ for Endpoint Protection Platforms." Microsoft's advanced endpoint security protection continues to help organizations protect their endpoints against even the most sophisticated attacks. In this article, you'll read about Defender for Endpoint and its many capabilities.
Forrester TEI study shows 315% ROI when modernizing customer service with Microsoft Dynamics 365 Customer Service
Week 1's focus is on "Leveling Up Customer Service with Microsoft Dynamics 365." Microsoft's latest blog post reveals an impressive 315% ROI for businesses that modernize their customer service using Dynamics 365 Customer Service. This comprehensive Forrester TEI study highlights the tangible benefits of upgrading service operations, including improved efficiency and customer satisfaction.
This blog post contains valuable insights that will help you understand the specific financial impacts of implementing Dynamics 365 Customer Service. It's truly an invaluable resource for organizations like yours that are looking to achieve substantial returns on investment through a transformed customer service strategy. is ready to help you explore these benefits and integrate this powerful solution into your business operations. Check it out.
Read on and let us help you transform your service delivery.
Tuesday, August 6, 2024
Magic Quadrant for Sales Force Automation Platforms
Sales force automation (SFA) platforms have been around for years, but they continue to evolve. Thanks to the advent of AI, some applications are also providing intelligent insights, data analysis and content generation - as well as automating routine administrative tasks.
In this Gartner Magic Quadrant for SFA platforms, you'll get the details on the most prominent SFA providers and their solutions, and learn why Microsoft Dynamics 365 Sales was rated a Leader in SFA solutions,
Achieving Sales Success with AI
You don't want to spend your valuable work time on trivial tasks and neither do your employees. According to a Microsoft survey, nearly 90 percent of workers with access to automation and AI-powered tools feel more fulfilled because they can spend time on work that truly matters. AI can not only automate tasks but do research, draft presentations and emails, and help your salespeople identify the best prospects.
View this infographic to find out how much AI can help your people spend more time selling and less on administrative tasks.
Microsoft is a leader in the 2023 IDC MarketScape for AI Governance Platforms
There are many AI governance platforms in the marketplace, but only one has been recognized as a Leader in the inaugural IDC MarketScape Worldwide AI Governance Platforms 2023 Vendor Assessment. See why Microsoft was granted this honor in this blog post showing why organizations choose it to scale their AI innovations with confidence.
Monday, August 5, 2024
Develop AI applications safely & innovate with confidence using Microsoft Azure Responsible AI tools
With the right solution, your organization can scale AI with confidence and turn responsible AI into a competitive advantage. Watch this instructive video outlining how Microsoft Azure AI tools are built with six responsible AI principles designed to help you safely build the next generation of applications for responsible AI.
Experience AI-enhanced meetings in every Teams Room
Watch this short video to see how easily you can level up productivity with AI-powered intelligent meeting Recap and the Copilot in Teams experience - even with your existing hardware.
Contact FH-Networking, LLC when you are ready to create a more inclusive, productive hybrid work environment.
Navigating NIS2 requirements with Microsoft Security solutions
If your business is in healthcare, finance or energy, you should be getting ready for the Network and Information Security Directive 2 (NIS2), an expansion of NIS1, the European Union (EU) cybersecurity directive that enforces cybersecurity risk management standards and reporting obligations. Read this Microsoft article to get an overview and links to other resources.
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