Wednesday, August 27, 2025
Family-owned Berryessa Gap Vineyards empowers its mobile workforce and enhances the customer experience with Microsoft 365 and Teams | Microsoft Customer Stories
Smaller organizations often face big challenges managing mobile workers and delivering quality customer service. This customer story explores how Berryessa Gap Vineyards used Microsoft 365 and Teams to support remote productivity and enhance the guest experience, all without adding complexity. Read the story for real-world inspiration and reach out to FH-Networking, LLC to learn how to apply the same solutions in your business.
Tuesday, August 26, 2025
Secure Future Initiative
As threats evolve, the foundation of your security must change too. This report outlines the progress Microsoft is making through the Secure Future Initiative, a multiyear commitment to redesigning how its products are built, tested, and operated. With a focus on AI defenses, software engineering discipline, and operational resilience, this report offers insight into what modern security should look like. Download the report and connect with FH-Networking, LLC for personalized guidance on implementing Secure Future Initiative principles.
New Technology: The Projected Total Economic Impact™ of Microsoft Intelligent Data Platform
How can organizations minimize infrastructure costs, automate workflows and deliver new or improved services to customers? With the Microsoft Intelligent Data Platform (MIDP), your organization can benefit from a unified approach that delivers a projected ROI of 95% to 232%. The Forrester Report, New Technology: The Projected Total Economic Impact™ of Microsoft Intelligent Data Platform highlights key findings. Download your complimentary copy of the report to review quantified projected benefits to productivity, efficiency, cost savings, uptime and income. Contact Microsoft partner, FH-Networking, LLC, to discuss how we can support your migration to MIDP.
View: New Technology: The Projected Total Economic Impact™ of Microsoft Intelligent Data Platform
The CIO's Advantage: Faster Innovation with AI and Low Code
Many IT teams are stuck between growing demands and shrinking resources. This eBook explains how AI-enhanced low-code development lets you streamline app delivery, automate processes, and empower users — all while reducing technical debt. "The CIO's Advantage: Faster Innovation with AI and Low Code" is a must-read for IT leaders under pressure to do more with less. Download the eBook to learn how and contact FH-Networking, LLC to talk about how this model can help your team move faster.
View: The CIO's Advantage: Faster Innovation with AI and Low Code
Monday, August 25, 2025
Engage your customers with the Queues app in Microsoft Teams
Customer-facing teams need a streamlined way to manage service requests, especially in fast-paced environments. This video introduces the Queues app in Microsoft Teams, which routes chats to the right people and tracks engagement. Watch the video to see how Teams helps simplify operations and reduce response times. Contact FH-Networking, LLC for help designing a Teams strategy that meets your service goals.
Microsoft 365 E5 and Microsoft Security Copilot: Forging a security environment to protect SHUEISHA creativity | Microsoft Customer Stories
Protecting sensitive IP calls for layered protection and real-time response. This customer story shows how SHUEISHA used Microsoft 365 E5 and Microsoft Security Copilot to strengthen its Zero Trust approach and protect the creativity at the core of its business. Read the full story and reach out to FH-Networking, LLC to learn how AI-powered tools can support your own security evolution.
Tuesday, August 19, 2025
Achieving sales success with Microsoft Dynamics 365 Sales & AI
Unlock the power of a comprehensive sales solution with Microsoft Dynamics 365 Sales. This infographic shows how Microsoft Dynamics 365 Sales, powered by Copilot, gives time back to sellers and supports every step of the customer journey. Download the infographic to see how modern sales teams are increasing performance with AI. Then, connect with FH-Networking, LLC to discuss how this solution could fit into your strategy.
View: Achieving sales success with Microsoft Dynamics 365 Sales & AI
Introducing the Queues app: Enabling customer engagement in Microsoft Teams | Microsoft Community Hub
Disconnected tools can slow service and frustrate customers. The new Queues app in Microsoft Teams addresses this by routing and organizing incoming chats, helping teams respond faster and more effectively. Read the blog to see how the app enables better customer experiences and improves internal workflows. For tailored implementation guidance, contact FH-Networking, LLC today.
AI security and Zero Trust
AI introduces new security challenges, from shadow AI use to data exfiltration. This whitepaper, "AI Security and Zero Trust," outlines how organizations can update their strategy to secure both data and applications in AI-driven environments. Download it to learn how to modernize your approach, align security with business goals, and mitigate emerging risks. Connect with FH-Networking, LLC to discuss your path to resilient, AI-ready security.
The Total Economic Impact of Microsoft Azure AI
What's the financial impact of using a comprehensive AI solution? If you've wondered about this, read this Forrester analyst report in which six decision makers at five customer organizations were interviewed regarding their experience with Microsoft Azure AI and how it benefited the bottom line.
Monday, August 18, 2025
Paytronix migrates 250 million unique customer profiles to Microsoft Azure within two hours
A major provider of customized digital experiences for restaurant and convenience store guests was exploring the expansion of its services into global markets when it realized it needed a scalable platform that would grow with them. Read this illuminating customer story showing how Paytronix migrated to Microsoft Azure and has seen their platform become faster, more secure and cost efficient.
Close more deals with Dynamics 365 Sales
Buyers expect personalized, real-time engagement. This short video illustrates how Microsoft Dynamics 365 Sales gives sellers what they need to close more deals. Watch how data from across the organization turns into opportunity-driving action. When you're ready, contact FH-Networking, LLC to talk about how to help your team close more deals, too.
Boost customer engagement with live chat in Microsoft Teams
In today's business landscape, you should expect timely, tailored support. This video highlights how one of the world's largest education providers uses Microsoft Teams live chat to streamline service and boost engagement. Watch the video to see how Teams helps simplify customer interaction and increase satisfaction. For personalized advice, contact FH-Networking, LLC to explore how Teams can improve your service delivery.
Tuesday, August 12, 2025
Microsoft unveils Microsoft Security Copilot agents and new protections for AI
As AI changes the threat landscape, Microsoft is evolving its defense strategy. This blog post details how Microsoft Security Copilot agents enable scalable, automated action — and how Microsoft is simultaneously building safeguards to protect AI systems from abuse. Read the blog to learn about the latest innovations in generative AI-driven security and what they mean for your team. Contact FH-Networking, LLC to discuss how to use Security Copilot agents to support your organization's security goals.
Microsoft is a leader in the 2023 IDC MarketScape for AI Governance Platforms
There are many AI governance platforms in the marketplace, but only one has been recognized as a Leader in the inaugural IDC MarketScape Worldwide AI Governance Platforms 2023 Vendor Assessment. See why Microsoft was granted this honor in this blog post showing why organizations choose it to scale their AI innovations with confidence.
Monday, August 11, 2025
Develop AI applications safely & innovate with confidence using Microsoft Azure Responsible AI tools
With the right solution, your organization can scale AI with confidence and turn responsible AI into a competitive advantage. Watch this instructive video outlining how Microsoft Azure AI tools are built with six responsible AI principles designed to help you safely build the next generation of applications for responsible AI.
Global adhesive manufacturer strengthens customer relationships with Dynamics 365
Building lasting customer relationships requires the right tools. MAPEI, a leading global adhesive manufacturer, adopted Microsoft Dynamics 365 to leverage AI-driven insights for stronger customer engagement and improved decision-making. Give this customer story a read to see the practical impact of integrating AI into CRM strategies. Reach out to FH-Networking, LLC for expert guidance on Dynamics 365 solutions.
Microsoft Security Copilot agents
Security teams need AI that acts. This video introduces Microsoft Security Copilot agents, a new class of generative AI that operates with autonomy using natural language to execute multi-step tasks across Microsoft security products. Watch the video to see how Microsoft is changing the game for SecOps. For guidance on how Copilot agents can add value to your operations, contact FH-Networking, LLC today.
Tuesday, August 5, 2025
2025 Work Trend Index Annual Report
Organizations are scaling AI quickly. How many agents per employee is too many? The Work Trend Index report explores the concept of the human-agent ratio and why getting it right is critical to maximizing productivity without overloading teams. Download this report to understand how businesses are balancing efficiency and oversight. Contact FH-Networking, LLC for strategic guidance on leading your own AI transformation.
Generative AI ad Security Operations Center Productivity: Evidence from Live Operations
Security analysts face an unrelenting flood of incidents. This whitepaper presents real-world evidence from over 95,000 incidents across 150+ organizations, showing that Microsoft Security Copilot reduced mean time to resolution by 30.13% after three months. Download the whitepaper, "Generative AI and Security Operations Center Productivity: Evidence from Live Operations," to learn how Copilot accelerates triage, summarizes incidents, and guides analysts to the next best action. Contact FH-Networking, LLC to discuss how this solution could benefit your security team.
View: Generative AI ad Security Operations Center Productivity: Evidence from Live Operations
The Forrester Wave™: Customer Relationship Management Software
Finding the right CRM can be difficult, especially when business needs are evolving fast. This independent analyst report from Forrester evaluates 12 major CRM platforms based on features, vision, and execution, helping you assess which vendors align with your organization's goals. Download your complimentary copy of "The Forrester Wave™: Customer Relationship Management Software" to understand your options and compare strengths and gaps across solutions. Contact FH-Networking, LLC to discuss what's best for your business.
Introducing modern data governance for the era of AI
Today, we are excited to announce a reimagined data governance experience within Microsoft Purview, available in preview April 8, 2024. Learn more.
Monday, August 4, 2025
How to Safeguard your generative AI applications in Azure AI
With Azure AI, you have a convenient one-stop-shop for building generative AI applications and putting responsible AI into practice. Watch this useful video to learn the basics of building, evaluating and monitoring a safety system that meets your organization's unique requirements and leads you to AI success.
Lexmark makes lasting impressions with Dynamics 365 | Microsoft Customer Stories
This customer story shows how Lexmark uses Dynamics 365 to consolidate platforms, speed up case resolution, and strengthen customer relationships through AI-powered tools and unified data. Read the story for ideas on how your company can build lasting impressions with smarter, connected customer service. Reach out to FH-Networking, LLC to talk about how Dynamics 365 can help.
Microsoft 365 Copilot: Your window into the world of agents | Microsoft 365 Blog
As AI agents become more central to workplace productivity, leaders must rethink how to integrate them alongside human talent. This blog post explains how Microsoft 365 Copilot is designed for the era of human-agent collaboration, supporting everything from task execution to creative brainstorming. Read the blog to see how Copilot enables organizations to scale productivity through intelligent teamwork. Contact FH-Networking, LLC to discuss how to prepare your business for agent-supported workflows.
Microsoft Security Copilot Coverage and Capabilities
AI tools are only as effective as the context they understand. This infographic explains how Microsoft Security Copilot orchestrates the right response across devices, identities, and data by combining threat intelligence, plugins, and natural language queries. View the infographic to see how Security Copilot enables analysts to work faster and smarter across the entire security stack. For personalized support on implementing Security Copilot, contact FH-Networking, LLC today.
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