Tuesday, December 12, 2023
Georgia Banking Company turbocharges growth
Georgia Banking Company in Atlanta, GA has grown from a $600 million bank to a $1.5 billion phenomenon in only two years. That kind of rapid growth is good news for the company but challenging for its IT security staff. Fortunately, the bank's plans called for enhanced security. Georgia Banking Co. adopted Microsoft Azure with VPN Gateway, Microsoft Defender, Sentinel, Purview Data Loss Prevention and other Microsoft security solutions.
The highly bankable result? Substantial savings, best-in-class user experience for employees and customers, and heightened security draw rave reviews from IT and other employees.
Read this interesting story.
National Housing Company offers fully automated smart customer journeys with Dynamics 365
Maximizing customer satisfaction is a strategic imperitive. With Microsoft Dynamics 365, real-world organizations are reaching their service improvement goals by using AI and automation to transform customer experiences. The National Housing Company (NHC) is the perfect example. Get the story on how Microsoft Dynamics 365 enabled the state-owned Saudi real estate development company to improve customer satisfaction by 95% and enhance its capacity to scale.
Global State of Customer Service Sophistication
Microsoft's "Global State of Customer Service Sophistication" explores the crucial alignment between customer service and brand loyalty. With research showing a staggering 96% of customers might leave after receiving subpar service, the whitepaper provides actionable steps you can take today to uplevel the sophistication of your customer service experiences and ensure your success, tomorrow. Get insight on risk factors, challenges and steps to address them by modernizing service experiences with the right strategies and technology solutions. Download it here.
Annnouncing new Windows 11 innovation, with features for secure, efficient IT management and intuitive user experience
Microsoft is committed to delivering continuous innovation to Windows 11. In this article, Microsoft showcases many of the new privacy, security and accessibility features that Microsoft has added to Windows 11 this year.
Find out what new innovations are available to you in Windows 11.
Monday, December 11, 2023
Reinventing Microsoft's Employee Experience for a Hybrid World
Transform your employee experience for the hybrid workplace with insights from Microsoft's journey. Discover the benefits of focusing on digital capabilities, physical spaces and organizational culture. Find out how Microsoft Viva can help your employees find balance in the hybrid work environment, and leverage the Microsoft Power Platform to drive innovation. Ensure network security with Zero Trust and build strong partnerships. Read the blog, "Reinventing Microsoft's Employee Experience for a Hybrid World."
What Are the Pros and Cons of Remote Working?
Does your organization offer opportunities for remote work? If you're re-evaluating your model, watch this episode of the Ripple Effect podcast where experts discuss pros and cons. Explore how power dynamics, resource access and visibility impact work experiences. With insights from experts at the Wharton School, this podcast will help you navigate the challenges of hybrid work arrangements. Gain a deeper understanding of how remote work can reshape work-life balance. Join the conversation.
Announcing Public Preview of Personal Desktop Autoscale on Azure Virtual Desktop
Good news! You can now preview Microsoft's Personal Desktop Autoscale, which is Azure Virtual Desktop's native scaling solution that automatically starts session host virtual machines according to schedule.
With Personal Desktop Autoscale, you can save costs by shutting down idle session hosts while ensuring session hosts can be started by users when needed.
Find out more in this article.
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