Thursday, April 11, 2019
More Mid-Sized Organizations Moving Contact Centers to the Cloud: Here Are 5 Benefits
Businesses of all sizes are embracing digital transformation, and for good reason. In this article, discover five key benefits mid-sized companies reap by moving their contact centers from on-premises to the cloud, including a 72% improvement in customer service, based on a survey of 400 professionals done by Genesys and IDC. Contact FH-Networking, LLC for guidance and support for making a smooth journey to the cloud with Microsoft Azure cloud services.
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